Privacy Policy and Usage Agreement
Last Updated: 15/08/2025
Introduction:
Welcome to our online store Teshtesh.com.sa owned by (Jazirat Alrihan for Trading Establishment, CR 1010882901). By accessing and using this store, you agree to the terms and conditions outlined in this Privacy Policy and Usage Agreement. Your use of our services through the platform constitutes your acceptance of these terms. This agreement is binding and effective as soon as you register or make a purchase on our platform, as per Article 10 of the Saudi Electronic Transactions Code.
Article One: Introduction and Definitions
The following terms are used throughout this agreement:
Store: Refers to the name of the online store, encompassing all its forms on the web, including the website, mobile app, or commercial platform.
Consumer: Any individual or entity that uses the store's services to purchase products or engage with the store via the electronic platform.
Agreement: Refers to the terms and conditions outlined in this document governing the relationship between the store and the consumer.
Article Two: Legal Capacity of the Consumer
The consumer acknowledges that they are legally capable of entering into this agreement, being at least 18 years old or legally emancipated.
The consumer agrees to bear any consequences arising from the violation of this clause, including those involving third parties.
Article Three: Nature of Obligation
The store’s obligation is to provide the products listed on the platform as described and at the agreed-upon price.
The store may also provide related services such as customer support, warranty services, or after-sales assistance, based on the nature of the product.
Article Four: Terms of Use
The consumer agrees to use the store's electronic platform in accordance with public morals and applicable laws of the Kingdom of Saudi Arabia.
The consumer agrees not to use any products purchased from the store in violation of public morals or legal standards.
Article Five: Accounts and Registration
By registering on the platform, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account details, including your username and password.
You agree to notify the store immediately of any unauthorized use of your account.
The store is not liable for any losses, either direct or indirect, arising from the disclosure of account information.
You agree to use the store’s services personally and ensure your actions on the platform are legitimate and truthful.
Article Six: Consumer Rights and Data Protection
Consumer Rights: The consumer has the right to cancel or return products within a specified period, as detailed in the store’s return and exchange policy.
Data Protection: The store is committed to protecting the privacy and confidentiality of personal data. Personal information will only be collected for purposes related to processing transactions and delivering services. We comply with Saudi data protection laws and will not share your personal data with third parties without consent, unless required by law.
Access and Control: The consumer has the right to request access to their personal information, update details, or request the deletion of their account at any time.
Article Seven: Amendments to the Usage Agreement and Fees
The store may amend this agreement from time to time. Any changes will be effective upon publication on the platform, and users will be notified via email or through the platform.
All fees for the store’s services are calculated in Saudi Riyals (SAR). The consumer agrees to pay all due fees as per the final checkout total.
Article Eight: Payment and Payment Services
Payments are made entirely online through the available payment methods, which may include credit cards, debit cards, and other payment systems supported by the store.
The store ensures that all transactions are securely processed and compliant with international payment standards.
An invoice will be provided for each purchase, and the consumer will be responsible for all applicable taxes or fees.
Article Nine: Intellectual Property
All intellectual property rights related to the store, including logos, trademarks, product descriptions, and other content, are owned by the store.
Consumers agree not to use any intellectual property belonging to the store without permission.
Article Ten: Store Liability
The store is committed to providing products and services in compliance with Saudi regulations.
The store is not liable for any claims arising from errors or negligence, whether caused directly or indirectly by the consumer or third parties, including shipping or delivery companies.
The store ensures that the products offered are valid and legitimate for use in Saudi Arabia.
Article Eleven: Restriction of Access or Membership
The store reserves the right to suspend or cancel the consumer’s membership or restrict access to the platform at any time, without prior notice, for any reason, including violation of this agreement.
Article Twelve: Governing Law and Dispute Resolution
This agreement is governed by the laws of the Kingdom of Saudi Arabia.
Any disputes will be subject to the jurisdiction of the courts in Saudi Arabia. Both parties agree to resolve any legal issues through these courts.
Article Thirteen: General Provisions
If any part of this agreement is deemed invalid or unenforceable, the remaining provisions shall remain in full force.
All prices displayed on the platform are subject to change without prior notice.
Promotional offers may be temporary and may be modified or discontinued at any time by the store.
Both parties agree to adhere to the laws in the Kingdom of Saudi Arabia.